Terms and Conditions
Last Updated: 14 April 2025
1. Introduction
Welcome to 231Star. By accessing and using our website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.
2. Account Registration
To sell or buy on 231Star, users must register and complete the Know Your Customer ( KYC) verification process.
You are responsible for maintaining the confidentiality of your account information and all activities that occur under your account.
3. Vendor Responsibilities
- Vendors must provide accurate and honest product descriptions and pricing.
- All transactions are conducted directly between vendors and customers; 231Star acts solely as a platform to facilitate these interactions.
- Vendors must comply with all applicable laws and regulations of Liberia regarding business operations and sales.
4. Buyer Responsibilities
- Buyers must verify product details and vendor credibility before making any payments.
- Payments are made directly to vendors using Mobile Money, Bank Transfer, or other agreed-upon methods.
5. Transaction Policy
231Star is not responsible for disputes between buyers and sellers. However, we provide a secure environment enhanced by mandatory KYC verification to help protect all users.
6. Prohibited Activities
- Fraudulent transactions, illegal products, and misleading advertisements are strictly prohibited.
- 231Star reserves the right to suspend or terminate any account found violating these terms.
7. Liability Limitation
231Star is not liable for any losses, damages, or disputes arising from transactions between buyers and vendors.
We do not guarantee the quality, legality, or safety of products listed on the platform, but we verify vendor legitimacy through the KYC process.
8. Privacy and Data Protection
We are committed to protecting your privacy. Please review our Privacy Policy for detailed information on how we collect, use, and secure your data.
We use encryption and secure servers to protect your information. Your personal data will never be sold or shared without your consent.
9. Cookies
231Star uses cookies to enhance your browsing experience and remember user preferences. You can manage or disable cookies through your browser settings.
10. Refund and Return Policy
Refunds and returns are handled directly between the buyer and vendor. 231Star does not process or guarantee refunds. We encourage all users to verify products thoroughly before completing transactions.
Serious complaints regarding fraud or misconduct can be reported to our support team for investigation and possible action.
11. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of the platform after updates signifies acceptance of the changes. Users are encouraged to review this page periodically.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact our support team at mails@231star.com.